To Order
For custom cakes we recommend ordering a week or two from your event date. Note, custom orders during peak seasons and around holidays require further notice. Baking, cooling, decorating and creating artwork takes time and our schedule fills up fast. Send us an email regarding your sweets needs and we will get back to you Monday through Friday with a quote. Orders require a 50% deposit to reserve time in our schedule.
Cake Tasting
Cake tastings are $40 and include three tasting cakes. The tasting fee will come off the final cake balance. To book a tasting, email us with a date and time you would like to schedule a tasting. For wedding and event consultations, please email us at sweetlybrooklyn@gmail.com. In your email, please include your event date, time, number of guests your are expecting and desserts you are looking to serve.
From Start to Finish
Even the smallest cake can take several hours to prepare, bake, cool, ice and decorate. I know what you are thinking ... "But on those cake shows they do it in under an hour!" Hate to say it...fake news. Been there, done that. Decorated cookies require at least 24 hours to dry prior to packaging, sculpting your favorite character may take a hour or two and if you haven't watched "Nailed It!" you should...because it is a good representation of what can happen if you rush the cooling process of a cake and ice it sooner than you should. Special orders that need to be expedited or a little extra time to complete in a short turn around time may require an additional charge.
Gift Cards
We do e-gift cards. Purchase cards through the link on the page. You can purchase in any denomination. Gift cards can be used to purchase sweets online, at pop-ups, for a private class and custom orders. Give a sweet gift to that extra sweet person or that person that may be in need of a little more sweetness in their life!
Delivery, Pick Up & Shipping
Cake is delicate and takes a little bit more TLC in the delivery process, especially in this concrete jungle. We deliver to the Five Boroughs and beyond. Delivery prices depend on distance from the shop and time of day and start at $25. We don't offer free delivery but if you order from us frequently you can choose to pay an annual delivery fee of $125 and then your deliveries for the calendar year will be covered. If you want to choose this option, let us know and the $125 will be added onto your order.
If you are picking up your cake, please take the following into consideration. Cakes can be heavy and fidgety, so please send someone who you would trust carrying and transporting a baby. Make sure that when picking up your sweets you have minimal errands to run and minimal distractions. Juggling puppy, carriage, balloons and cake can be prove to be a challenge. Chocolate, butter and sugar do not withstand temperature fluctuations in a vehicle. Even during colder months, sun through a car window can be a destructive force.
We do ship cookies, bars and other sweets. Shipping and handling costs vary on destination and items being shipped.
Weather & Storage
Cake needs to be in a cooler environment before serving and does best when displayed in a shady spot either in the restaurant or if you are eating your cake by the ocean. Cake is best served at room temperature and on average should be out of the fridge an hour or two (depending on room temperature) before serving. If your event is outside during warmer months, note that your cake will get warmer faster and it will need to be displayed in a shady spot.
Returns
If upon pick up or delivery of your order, you are not satisfied with the look of your cake, cookies or other sweets, you are not obligated to take them. If you choose not to take them, you will be issued a refund (minus the non-refundable deposit) via the original purchase method. Upon pick-up or delivery of your order, adjustments may be made if the schedule allows for an additional charge.